The small print: Our commitment to you

Groundworks & Installation Warranty Terms Where drainage issues or other underlying ground conditions are identified, we will always advise on the most suitable solution. If our recommendations are declined, our warranty will only cover the workmanship and materials directly supplied and installed by us. We cannot accept responsibility for issues arising from declined recommendations. For all installations involving concrete bases, mortar beds, bonding agents, or porcelain paving: * Do not walk on newly completed areas for at least 24 hours after installation and only when conditions are dry. * Do not drive or park vehicles on newly completed areas for at least 7 days to allow full curing and bonding of materials. Failure to follow these guidelines may result in movement, damage, or installation failure. In such circumstances, repairs will not be covered under our workmanship guarantee, as the recommended curing periods have not been observed. Should any repairs, alterations, or adjustments be required due to these instructions not being followed, we will be happy to carry out the work; however, this will be chargeable at the cost of labour, materials, and any associated expenses.